Tag Archives: 4 Pillars of Social Media Strategy

Broken Guitar becomes a Broken Record, Did this Youtube video cost $180M

Dave Carroll is a Canadian musician with a wicked sense of humor and apparently “hell hath no fury as a Dave scorned”! Dave was sitting on a Untied Airlines flight waiting for takeoff, when he spotted a UA baggage handler … throwing his guitar case. Result, a broken guitar and a failure by the Customer Relations [...]
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The First Pillar of Social Media Strategy – Listen

This is video two in a series of five Developing a Social Media Strategy for Your Business or Brand. If you would like to be notified when the remaining 3 videos in the series become available, register at Social Media Kit- Developing a Social Media Strategy for Your Business or Brand. Now you can go to [...]
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