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About Dean
In 2012 if you want capture a market, change the world or just find new clients, you are going to need attention from your market and influence in your messaging. Attracting Attention and creating Influence for “small but mighty” businesses and NGO’s is the stuff that keeps Dean awake at night. Dean has developed and deployed Community Engagement and Social Business Strategy for NGO’s, Government and Small to Medium Enterprises for more than 10 years. Dean lives in the Byron Bay hinterland with his partner Michelle, 4 kids and not a few Apple products.In Starup Mode: Praise
” As you walk through the land of doubt continue to praise”.-North American Indian quote.
So you building something new. Something important, what the world needs now.
If you’re not there yet you soon will be. As Steve Pressfield says in War of Art and Do The Work, resistance will appear. Things will seem uncertain, your fears will appear manifest, budgets will double, projections will halve. It’s okay.
Welcome to the Land of Doubt.
Continue to praise.
6 Truths Of Social Commerce According To Ogilvy
Stores are local. Social commerce should echo that reality.
Social commerce should not be an exact duplicate of your dotcom.
Shopping and customer loyalty is for the long term.
Engagement is still key. Consumers react well to genuine conversation online.
Listen to your customers and be prepared to tailor your social commerce experience based on the feedback you receive, good or bad.
Don’t forget mobile.
Read the full article: 6 Truths Of Social Commerce
Want New Insights Into Your Business; Change Your Perspective
So your examining your project/business/problem and not getting the answers you need?
Change your perspective.
Whenever you shift data into a new format, your perspective changes and new insights will be revealed.
- Take a problem from your head and but it on paper,
- convert that project into a process chart,
- change the table to chart,
- analyze client requirements in a matrix
- draw a visual representation of your report
- make a slide deck for your marketing plan.
I’m sure if I dug I might find some neuroscience to back this up. However experience tells me;
Change the format, change your perspective and you’ll harvest new insights.
The Getting Of Digital Influence – Byron Bay Networking Breakfast
Notes for my presentation today “The Getting Of Digital Influence” at the inaugural Byron Bay Networking Breakfast.

This event is highly recommend, if you want to know more about the Byron, Lennox or Bangalow Networking Breakfast introduce yourself to Rosemarie and Arnold at the Bangalow Networking Breakfast Facebook Page.
Here are the cliff notes;
The Ground Work
- We live in a analogue world with a digital overlay.
- We live in a connected world, who’s connected to you.
- We communicate in an environment of infinite information, attention is a commodity.
The Power Plays
- Relevance
- Empathy
- Authenticity
- Transparency
- Consistency
- Visual Messaging
Image Credit: Byron New Media on Flickr
Creating Great Content: Get Out Of The Way

If you want to lead, if you want to change things or make an impact in your market, you’re going to need Influence.
To have Influence in this highly digital, highly connected world. You are going to need to create content that matters. Emails, blog posts, videos, podcasts, content that moves people and improves their lives.
I’ve discovered a poorly kept secret. It’s a key to creating more meaningful content, more rapidly.
Don’t do anything!
I know that sounds contradictory or even ridiculous.
However more and more I’m finding, it works a charm. If you can outline the content you want to create, and leave it. When you return to finish the creation process, the content will just flow onto the page, camera, mindmap, canvas, whatever.
When I just leave it, sleep on it (preferably). I come back to creating, back to the page (so to speak), the meat of what I’m creating flows out.
Use A Staged Process
With so much opportunity in the our lives it’s easy to feel harried. You might feel you need to get something out fast, or you’ll miss the boat. However if you use a staged approach to content creation, you will create better content and more of it.
Try this 6 step approach.
Outline It > Sleep On It > Chunk It Out > Leave It > Polish It > Publish It
This is very much inline with the technique Ed Dale has taught in The Challenge for the last few years. It sounded so simple that I ignored it. Now with my hand on my heart I’m telling you, it works.
Outline It
Use a mindmap, back of an envelope, Evernote, Simple Note to get down the main points. There should only be 2 or 3.
Don’t force things, just work quickly and dump what’s in your brain, then leave it.
Sleep On It
As I’m sure you know there are many parts to our mind. The mind is often explained as having two parts; the conscious mind and the subconscious mind.
When we force ourselves to pump out content on the spot, we don’t give our subconscious mind it’s opportunity to shine. To work on our content in the background, and provide us with the sparks of inspiration, that make OK content into Compelling Content.
When you outline your content and then leave it or sleep on it, your subconscious works away in the background. If you don’t believe me try it.
Try it half a dozen times and you’ll be amazed how much easier it is to complete the blog post, video script, podcast interview, etc once you’ve let it breathe.
Chunk It Out
Now you’ve given your content time to breath, now it’s time to fill in the gaps. I find it valuable to do this rapidly. I use a version of the Pomodoro Technique to keep me focussed and creating with mild urgency.
Not the clenched teeth, slam-this-thing-out panic, that I have done in the past, but with creating with focus and intent.
Leave It
If I can, I then like to leave the content again, even if for an hour. Preferably not a week or a month, just stop and do something else for a little while. Then you can come back to your work with fresh eyes.
Polish It
Without labouring come back to your content, check spelling and grammar (if it’s text), check the details, make sure nothing is missing.
You might be able to write a better headline at this point. If fact I recommend writing a “sacrificial” headline or title early, knowing that a better one will come to you in the Polish stage.
Publish It
You’re done. Publish that sucker.
Support The Process
After you have been doing this for a while you will have a repository of outlines, a workbench on the content you’re working on, and a growing mountain of published work.
You might find it helpful to create a Kanban Wall 1 to track content through the creation process and spot gaps and opportunities.
I’d love to hear about your content creation process. What works for you?
I use this process every day. This process, in combination with writing in Markdown, has massively increased my output. But writing in Markdown 2, that’s another story.
One that’s already outlined and ready to write.
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Kanban is a lean production system developed by Toyota and popular in Agile Project Management ref ↩
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Markdown is a simple web writers language, that’s easy to read and creates perfect html for publishing. It was created by John Gruber and Aaron Swartz added to by many smart people. ref ↩
About To Do Something That Matters: Expect This Spoiler
You have something you’re working on.
You want to work so badly, it makes your tummy churn. Sometimes in a good way (butterflies), sometimes, not so good (knots).
Having been there enough times have an inkling. Not so many times as to say “here is the gospel, you can call me Mr Guru now”. I’ve launched little projects and mutli-million dollar ones and I can say, that the closer you get to letting yours loose.
The closer you get to letting your project, art, startup out into the open.
The greater the push back, fear, resistance1.
You may not be able to see it. But others at arms distance can.
Recognise it’s coming and push through.
What you’re doing is important. Push through.
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Steve Pressfield named this anti-creative force, he called it Resistance. If you have ever wanted to create anything novel, poem, painting, not for profit, technology start-up, organic farm, fitness program. I can’t recommend more highly; The War of Art: Break Through the Blocks and Win Your Inner Creative Battles
and Do the Work↩ both books talk about Resistance and how to defeat it.
Content Marketing Trumps Online Ads [Case Studies]
Case studies: Media publisher versus content marketerContent Marketing Institute
Investing in creating great Content to share on Facebook, on your blog or on any number of online channels, may at first seem expensive. However as these case studies show the return on investment ROI far outweighs online advertising even when it’s highly targeted.
Case studies: Media publisher versus content marketer
Weight Watchers has a tremendous content marketing operation. It produces high volumes of content about dieting and exercise, most of which avoids any mention of Weight Watchers itself. Let’s compare it with a site like Fitness Magazine, which has similar content for a similar audience.
Fitness likely generates around a $6.50 effective CPM for the ads that it runs, a blended rate for its direct-sold and remnant inventory that is consistent with industry averages. Assuming that three ads are run on each page and that the average visitor visits five pages, Fitness would have an ARPU of about $0.10.
Weight Watchers, on the other hand, does not run ads, but tries to convert visitors into becoming paying customers. Given its $194 price point and a conservative 2 percent conversion assumption, the ARPU for Weight Watchers is $4. What we see here is a 40X ARPU difference between the media publisher and the content marketer.
Other comparisons yield similar results. Linux Magazine is a tech site providing content to programmers and system administrators. Given the higher CPMs in the tech industry, its ARPU likely is around $0.15. Rackspace is a major provider of web hosting, and it has a content marketing operation serving programmer and administrator audiences. At a $100/ month price point and 2 percent conversion, its ARPU is $24, an over 100X difference.Curbed is a highly successful site providing real estate content with a likely ARPU around $0.15. Redfin provides discounted real estate services and blogs regularly about content relevant to home buyers. On a $300,000 house, Redfin would earn its 1.5 percent, or $4500, putting its ARPU at hundreds of times of Curbed’s even at the most conservative conversion rates.
Read the full article at Why Marketing Will Fund the Future of Content
Privacy Makeover: Changes To The Facebook Publisher
Recent changes to the Facebook Publisher (that’s the box you type updates into) make it easier to change privacy settings and taggin on each individual post.
Tagging Other Facebook Users
Tagging Locations In Your Post
Toggle Privacy On Each Facebook Post
To see a video walk through and to read a comprehensive post see http://www.facebook.com/about/sharing
Start A Google Hangout From A Youtube Video
Google Plus is gaining some serious momentum. The latest function is a Google Hangout button on every Youtube video.
This of course means that you can now watch a Youtube video with friends. Imagine what this could mean for Social TV.
To start a Google+ Hangout with a YouTube video, directly from YouTube. Click the “Share” button underneath any video, and then click on “Start a Google+ Hangout” in the bottom right-hand corner.
More Signs Google Plus Is Here to Stay
- Louis Gray Is Joining The Google Plus team I have a great deal of respect for Louis and have closely followed his insights and thinking for many years.
- Google Plus Adds Games
- Google Plus Posts Now Appear In Search Results This is probably the biggest driver of Google Plus.
Follow Deano and Byron New Media on Google Plus
Hat Tip to Brain Glick for surfacing this
Update: Gives you a small insight into how much utility Google Plus is going to have when Google integrate it with all their services.
Think about a hangout with a Google Docs spreadsheet, discussing Google Analytics Results with your web team via Hangout, or discussing where to meet friends for dinner via a Google Places search and Hangout.











